888pkr Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by 888pkr ("the Company", "we", "us", "our"), the operator of the online gaming platform at https://888pkr.app ("the Platform"). This Policy describes how 888pkr collects, uses, stores, shares, and protects personal data provided by or relating to individuals who register accounts, access, or otherwise interact with the Platform ("you", "the Player").

By registering an account on 888pkr or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this Policy, you should not use the Platform.

This Policy should be read alongside the 888pkr Terms & Conditions. Capitalised terms not defined in this Policy carry the meanings assigned to them in the Terms & Conditions.

2. Personal Data We Collect

888pkr collects personal data through several categories of interaction with the Platform. The specific data collected depends on how you use our services.

Registration and Account Data:

• Full legal name, date of birth, and residential address.
• Email address and mobile number used for account communications and, where enabled, two-factor authentication (2FA).
• Username and hashed password credentials used for 888pkr Login.
• Preferred language and communication preferences.

Identity Verification (KYC) Data:

• Copies of government-issued identity documents such as a CNIC (Computerised National Identity Card) or passport.
• Proof of address documents, including utility bills or bank statements dated within three months.
• Payment method verification materials, such as screenshots of JazzCash or Easypaisa accounts registered in your name.

Transaction and Financial Data:

• Deposit and withdrawal records, including amounts, timestamps, and payment method identifiers.
• PKR account balance history and transaction logs.
• Betting and gaming history across all 888pkr products, including cricket sportsbook, PP Live, WM Live, and Slots.

Technical and Usage Data:

• IP address, device type, browser type and version, and operating system.
• Session timestamps, page view data, and in-platform navigation patterns.
• Geolocation data at the level of city or region (e.g., Karachi, Lahore, Islamabad), derived from IP address.
• Cookie identifiers and similar tracking technologies as described in Section 8.

Communications Data:

• Records of live chat conversations and email correspondence with 888pkr support.
• Feedback, complaints, or dispute records submitted through the Platform.

3. How We Use Your Personal Data

888pkr uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and secure your 888pkr account, process your login, and enable access to all platform products.
• KYC and Compliance: To verify your identity and age (18+), comply with anti-money-laundering (AML) obligations, and satisfy any reporting requirements imposed by applicable regulatory authorities.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and any other supported methods.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, security, and features of the 888pkr Platform.
• Customer Support: To respond to your queries, resolve complaints, and manage any disputes regarding bets, transactions, or account access.
• Responsible Gaming: To monitor betting and gaming activity for indicators of problem gambling, enforce account limits you have set, and administer self-exclusion or cool-off requests.
• Fraud Prevention: To detect and prevent fraud, bonus abuse, collusion, money laundering, and other prohibited conduct in accordance with our Terms & Conditions.
• Marketing Communications: To send you promotional offers, PSL season betting specials, new game notifications, and other marketing messages where you have opted in. You may opt out at any time via your account preferences.

4. Legal Basis for Processing Personal Data

888pkr processes your personal data on one or more of the following legal grounds:

• Contractual Necessity: Processing is required to fulfil the agreement between you and 888pkr as set out in the Terms & Conditions, including account operation, payment processing, and game settlement.
• Legal Obligation: Processing is required to comply with applicable laws including anti-money-laundering regulations, age verification obligations, and regulatory reporting requirements.
• Legitimate Interests: Processing is necessary for 888pkr's legitimate business interests, including fraud prevention, platform security, and improving the user experience, where these interests are not overridden by your rights.
• Consent: Where required by applicable law, 888pkr will seek your explicit consent before processing certain categories of data, particularly for optional marketing communications. Consent can be withdrawn at any time.

5. Data Sharing and Third-Party Disclosure

888pkr does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and proportionate:

• KYC and Identity Verification Providers: Third-party services used to verify identity documents and conduct age checks. These providers are contractually bound to process data solely for verification purposes.
• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment providers receive the transaction data necessary to process your deposits and withdrawals.
• Game Content Providers: Licensed casino and live dealer content providers (including Pragmatic Play for PP Live) receive session data necessary to operate games and resolve disputes. These providers operate under their own certified RNG audits and licensing frameworks.
• Fraud Prevention and AML Services: Data may be shared with fraud detection and anti-money-laundering screening services to detect and prevent financial crime.
• Regulatory and Law Enforcement Authorities: 888pkr will disclose personal data to competent authorities where required by law, pursuant to a valid legal request, or where necessary to protect the rights and safety of the Company, its players, or the public.
• IT and Infrastructure Partners: Hosting, cloud storage, and cybersecurity service providers that support the technical operation of the Platform. All such partners are bound by appropriate data processing agreements.

888pkr does not engage in cross-contextual behavioural advertising or share your data with advertising networks for targeted marketing by third parties.

6. Data Retention

888pkr retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal, regulatory, or contractual obligations.

• Account data and transaction records are retained for a minimum of five (5) years following account closure to satisfy anti-money-laundering retention requirements.
• KYC documents are retained for the period mandated by applicable regulations, typically five years from the date of the last transaction.
• Live chat and support communication records are retained for a minimum of two (2) years.
• Marketing preference data and opted-in communication records are retained for as long as your account is active or until you withdraw consent.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

7. Security Measures

888pkr implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, alteration, or destruction:

• All data transmitted between your device and the 888pkr Platform is encrypted using Transport Layer Security (TLS).
• Passwords are stored using industry-standard cryptographic hashing — plain-text passwords are never stored in 888pkr databases.
• Access to personal data within 888pkr's internal systems is restricted on a need-to-know basis with role-based access controls.
• Optional two-factor authentication (2FA) is available for all accounts to provide an additional layer of login security.
• Security audits and penetration testing are conducted periodically to identify and remediate vulnerabilities.

Notwithstanding these measures, no digital system can be guaranteed absolutely secure. You are responsible for maintaining the security of your 888pkr login credentials and should notify us immediately of any suspected unauthorised access to your account.

8. Cookies and Tracking Technologies

888pkr uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help the Platform function correctly and allow us to understand how players use the service.

The categories of cookies used by 888pkr are:

• Essential Cookies: Required for the Platform to operate. These include session authentication cookies that keep you logged in to your 888pkr account. Disabling these will prevent you from accessing the Platform.
• Analytics Cookies: Used to collect aggregated, anonymised data about page visits and user navigation patterns. This data helps 888pkr understand which areas of the Platform are most used and identify performance issues.
• Preference Cookies: Store your language, display preferences, and other settings so that the Platform remembers your choices between sessions.

You may manage cookie preferences through your browser's privacy settings. Note that restricting essential cookies will materially impair your ability to use the Platform, including the 888pkr Login function.

9. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data 888pkr holds about you:

• Right of Access: You may request a copy of the personal data we hold about you, including your account information, transaction history, and KYC records.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. Minor updates (such as contact details) can be made directly via your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances, for example while a dispute is being investigated.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing of your data based on legitimate interests, particularly in relation to direct marketing communications.

To exercise any of the above rights, contact 888pkr support via live chat (available 24/7) or by email at support [at] 888pkr.app (plain text — not a clickable link). We will respond to all valid requests within thirty (30) calendar days.

10. Children's Privacy

888pkr is strictly an adults-only platform. All products and services are exclusively intended for individuals who are at least 18 years of age. The Platform does not knowingly collect personal data from anyone under 18.

Where 888pkr discovers or has reasonable cause to believe that a registered account is held by or has been accessed by a person under 18, the account will be suspended immediately pending investigation. Any real-money balance associated with an underage account will be handled in accordance with applicable laws and the 888pkr Terms & Conditions.

Parents and guardians who believe a minor may have accessed the Platform are encouraged to contact 888pkr support immediately using the contact details provided in Section 13.

11. International Data Transfers

888pkr operates infrastructure that may involve the transfer of personal data to servers or service providers located outside Pakistan. Where such transfers occur, 888pkr ensures that appropriate safeguards are in place, including contractual data protection clauses with all third-party processors, to ensure your data receives a standard of protection consistent with this Policy.

By using the Platform, you consent to the transfer of your personal data outside your country of residence where necessary for the purposes described in this Policy, provided that such transfers are made in accordance with applicable data protection principles.

12. Changes to This Privacy Policy

888pkr reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email to the address on file and/or via a notice prominently displayed on the Platform prior to the changes taking effect.

The "Last Updated" date shown at the top of this Policy will be revised to reflect the date of any material amendment. We encourage you to review this Policy periodically. Continued use of the 888pkr Platform following publication of an updated Policy constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 888pkr, please contact us through the following channels:

• Email: support [at] 888pkr.app (plain text — not a clickable link)
• Live Chat: Available 24/7 from the account dashboard after 888pkr Login.
• Response Time: Under 2 minutes via live chat · Up to 24 hours via email.

This Privacy Policy was last reviewed and updated on 7 June 2026.